Privacy Policy
Effective Date: January 19, 2025
PropertyScan ("we", "our", or "us") operates the AI-powered motivated seller platform at propertyscan.ai. This policy describes how we collect, use, and protect information when you use our exclusive territory service.
Information We Collect
Account Information
- Email address and name for authentication via Clerk
- Payment information processed securely through Stripe
- Territory selections and subscription preferences
Property Analysis Data
- Public property records we analyze on your behalf
- AI-generated motivation scores and predictions
- Your saved searches and filtered views
Usage Data
- Territory access patterns to ensure exclusivity
- Feature usage to improve the platform
- Performance metrics for system optimization
How We Use Your Information
Service Delivery
- Maintain your exclusive territory rights
- Process weekly property analyses
- Generate motivation scores and 90-day predictions
- Send alerts for high-value opportunities
Business Operations
- Process payments and manage subscriptions
- Enforce one-investor-per-city exclusivity
- Provide customer support
- Prevent fraud and abuse
Platform Improvement
- Enhance AI accuracy (currently 73% on predictions)
- Optimize data processing efficiency
- Develop new features based on usage patterns
Data Security
Your exclusive territory data is protected with:
- Encrypted data transmission (TLS 1.3)
- Secure cloud infrastructure (Vercel/Neon)
- Access controls ensuring territory exclusivity
- Regular security audits and monitoring
Your Territory, Your Data
Exclusivity Guarantee
When you claim a territory, you're the only PropertyScan user who can access that city's motivated seller intelligence. We technically enforce this exclusivity.
Data Portability
You can export your territory's data anytime:
- Property lists with motivation scores
- Analysis history and predictions
- Contact information for outreach
Account Deletion
If you cancel, we'll:
- Remove your access immediately
- Delete your personal data within 30 days
- Make your territory available to others
- Retain anonymized analytics for platform improvement
Third-Party Services
We use trusted partners to deliver PropertyScan:
- Clerk: Secure authentication
- Stripe: Payment processing (PCI compliant)
- Vercel: Application hosting
- Neon: Database infrastructure
- Anthropic: AI analysis (no personal data shared)
These partners access only the minimum data necessary to provide their services.
Data Retention
- Active accounts: Data retained while subscription active
- Cancelled accounts: Personal data deleted after 30 days
- Property analyses: Anonymized and retained for AI training
- Financial records: 7 years per legal requirements
GDPR Compliance
For EU users, you have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your territory data
- Object to certain processing
Contact us at privacy@propertyscan.ai to exercise these rights.
California Privacy Rights
California residents have additional rights under CCPA:
- Know what personal information we collect
- Delete personal information (with exceptions)
- Opt-out of data sales (we don't sell your data)
- Non-discrimination for exercising rights
Cookies & Tracking
We use minimal cookies for:
- Authentication and session management
- Territory access verification
- Performance monitoring
- Remember your filter preferences
You can control cookies through your browser settings, though some features may not function properly without them.
Children's Privacy
PropertyScan is for professional real estate investors. We don't knowingly collect data from anyone under 18. If you believe we have, contact us immediately.
Updates to This Policy
We may update this policy as PropertyScan evolves. We'll notify you of material changes via email or platform notification. Continued use after updates means you accept the changes.
Contact Us
Questions about your data or this policy?
Email: support@propertyscan.ai